Shipping & Delivery Policy
🚚 Shipping & Delivery Policy – Herbal Wellness Au
🇦🇺 Melbourne Metro (Central Postcodes)
We offer 24-hour courier delivery and parcel pick-up for all Melbourne metro postcodes.
-
Courier Delivery: $8.99 – delivered within 24 hours (Mon–Sat)
-
Australia Post Parcel Locker Pickup: $8.99 – safe & discreet, collect anytime
-
Orders placed before 2 PM (AEST) are dispatched the same day
🏙 Rest of Australia
All orders are shipped securely and discreetly via Australia Post.
📦 Standard Delivery
-
Flat rate: $8.99
-
Estimated time: 2–8 business days
-
Tracking link provided via SMS or email
⚡ Express Delivery
-
Flat rate: $10.95
-
Estimated time: 1–3 business days
-
Priority dispatch for orders placed before 12 PM
🏤 Australia Post Locker Pickup
-
Flat rate: $10.95
-
Estimated time: 1–3 business days
-
Register for a locker here: auspost.com.au/receiving/parcel-deliveries/parcel-lockers
-
Provide your Locker ID + location in checkout notes
🌏 International Orders (NZ, USA, UK, Canada & more)
🌐 Standard International Delivery
-
Flat rate: $8.99
-
Estimated time: 10–15 business days
⚡ Express International Delivery
-
Flat rate: $10.95
-
Estimated time: 5–9 business days
-
Includes priority handling & full tracking
🕒 Order Processing Time
-
All orders are packed and shipped within 24 hours (Mon–Sat)
-
Orders after 12 PM are shipped the next business day
-
Tracking links are sent once dispatched
🔒 Discreet Packaging
All parcels are shipped in plain, unmarked packaging for your privacy.
No product names or branding appear on the box or label.
❓ Need Help or Order Updates?
📱 WhatsApp: 0489 299 094
🌐 Website: herbalwellness.com.au